Saturday, August 7, 2010

Another Take on Foresight ('Crisis Anticipation')

I am a fan of Brian Tracy, business leader and sales guru. Just before I went out on my own in the mid 1990's, I watched a VHS tape of his from a Toronto Public Libary (just kidding, 'library'). I took away some great sales information and had been following his principles even to this day.

When I began writing my book (almost done), I insisted on keeping a strong focus on forethought and how we can prevent many negative situations from ever happening, if we think ahead about things. In a video I had recently watched, Brian mentions that great business leaders must anticipate a crisis in advance to prepare against it. I strongly agree.

I know I didn't invent the concept, even though I had not read about it before I decided that it was an important part of my work. It really is just common sense to think about preventing problems before they happen. So, why doesn't it happen more? In my opinion, there are a few major reasons, among which are:

1. The people in the organization are not engaged enough to want to do any more work than is required of them. This can result in higher-than-expected turnover or somebody not paying attention to details, which can be disastrous.

2. The management focuses on the money first, then the people, if at all. People aren't naive. They will see this loud and clear. If they think they are wage slaves, they will respond accordingly.

3. The business leaders don't know how to motivate their staff, keep them engaged at work to have a more efficient workplace. Once efficiency goes down, productivity will no doubt follow.

These three problems are not always easily solved, but many times they can be. It should be remembered that all three of the issues above involve people. How people act, react and work together is very often determined by how strong the leadership is at any given workplace.

Getting started to solve these problems:
1. Find ways of keeping employees engaged at work. One very simple way to start is to remind people how important they are at their position and for the business. Allow them some freedom to be creative and possibly let them work on low key hobbies in slow periods (like writing stories, blogging, writing lyrics, knitting, watching videos of their families or planning parties - whatever can be done at work that doesn't interfere with business and that can be stopped at a moment's notice - let people feel fulfilled from time to time).

2. Have regular pep talks and incorporate team building events in the office or outside of it. Remind people that everybody is in it together and working toward higher profits and revitalized livelihoods, but not at the expense of a strong team.

3. Get outside help. Hire a think tank or consultant (or both) and get an unbiased opinion. It is well known in the entertainment industry that a recording engineer or film maker can lose a great deal of objectivity when working on a project, so they often get another set of ears or eyes to help rebuild some of that lost objectivity. The usual result is a stronger project.

One more golden piece of advice: Never 'lose it' in front of anybody. Keep it together. Grace under pressure is a time-tested truth. For more information on The Workplace Think Tank, visit www.thinkWORKnotJOB.com or www.buckmoore.net



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